Stop being your own HR department. Build managers who can lead without you, and keep the people who know how things work — whether you're growing, handing off or planning an exit.
Free self-assessment · about three minutes · plus the first three chapters of the book by email
Amazon HR bestseller
#1
of outsourced HR
17 years
podcast episodes
224+
companies served
100+
Owners who work with us
Sound familiar?
We remove the bottleneck in your business: your ability to attract and retain talented people.
1
Every people decision still routes through you.
2
Your office manager is doing HR she was never trained for.
3
One long-tenured employee holds years of know-how that isn't written down.
4
You're thinking about succession, and the company can't run a month without you.
What we do
Built for founder-led companies.
Give the founder time back
Build a bench of managers through the PPCL
Write a company playbook in the first 90 days
Redesign the office manager's role, with a seat in the leadership program
Get the company ready for succession or a sale
From the org chart to termination
Your HR department, fully staffed. Enterprise tools included.
Our experts run all seven pillars of People Processes for you, from the first org chart to an employee's last day. You get the team, the system and the software together.
The seven pillars
Behind every pillar
01
Pillar 1 of 7
Organization design
Everyone knows who does what, and who they report to.
What our experts do
Organization design audit
Your org chart
02
Pillar 2 of 7
Job design
Every role is defined, and paid fairly, before you hire for it.
What our experts do
A review of every job
Job descriptions
Job advertisements
Pay ranges and market benchmarking
Pay equity analysis
03
Pillar 3 of 7
Recruiting
We screen and interview candidates. You make the final call.
What our experts do
Applicant tracking system setup
Hiring workflow design
Candidate sourcing
Candidate screening
Interviews
Finalists passed to you
Interview guides
Offer letters
Background and reference checks
Recruiting packets
Recruiting is an add-on, available with any option or on its own.
04
Pillar 4 of 7
Onboarding
New hires are enrolled, set up and welcomed by a real person.
What our experts do
Onboarding plans
New-hire paperwork (W-4, I-9, handbook, notices)
Benefits enrollment
Manager onboarding toolkits
Welcome kits and videos
We talk to every new hire ourselves
05
Pillar 5 of 7
Performance management
Reviews actually happen, and your managers know how to run them.
Certified Gold Standard employer: fair pay, written down, and managers trained to lead.
Operations Manager
Full-time · Nashville, TN
$62K–$75K
Apply →
Office Manager
Full-time · Nashville, TN
$48K–$56K
Apply →
Customer Service Rep
Full-time · Nashville, TN
$18–$22/hr
Apply →
Health, dental & vision401(k) matchPaid time offPaid training
Illustration: the careers page of a company that earned the seal.
FAQ
Questions owners ask.
Should I hire an HR manager or outsource?
One HR hire costs about $100K–$200K a year with benefits and taxes, before software, and when they're out or leave, the work stops until you rehire. With us you get a team: a named HR business partner backed by payroll, benefits and compliance specialists, so you're always covered.
What happens to my office manager?
We take the HR work off their plate and redesign the role around what they do best, with a seat in our leadership program so they grow with the company.
Can you help us prepare for succession or a sale?
Yes. We build a bench of managers through the People Processes Certified Leader (PPCL), write the company playbook so know-how isn't stuck in one person's head, and get your people systems in shape for a handoff or a buyer's review. About the PPCL program
The Gold Standard self-assessment
Find out where you stand.
Rate your company in ten practice areas. It takes about three minutes, and your full report comes by email with the first three chapters of the book.
Gold Standard self-assessment
See where your company stands against the Gold Standard.
Ten areas, about three minutes.
Your level in each of the ten practice areas
Your biggest gap, and what good looks like there
The first three chapters of the book, free
Your full report and the first three chapters of the book are emailed to you at the end.